1. Service Principle

1) We provides easy, reliable, prompt service to all lights under our warranty.

2) Distributors will be responsible for customers. Customers can contact distributors from whom they buy Folomov products for warranty support with Folomov’s “Warranty Card” and a trade invoice or receipt.


2. Warranty Details  

1)15 days free replacement: we will replace a new product within 15 days of purchase for any manufacturing defects if the problem develops in normal use. We will replace it with the same model. If the model has been discontinued, customers will receive a similar or improved model.

2) 5 years free repair: we will offer free repair within 5 years from the date of purchase if the problem develops in normal use.



Products that are not mentioned in above chart and free offers are not covered by the warranty.


3) Limited lifetime warranty: For lights beyond the free repair warranty period, we provide lifetime repairs but will charge for parts. Distributors will notify our customers the cost of parts before repair.


4) Free warranty does not cover any damage or failure caused by:

a. Normal wear

b. Rough operation

c. Battery leakage